This course is available as a in-company programme
and can be tailored to your specific needs. For
further information Click
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APPRAISAL
INTERVIEWING Assessing
and Improving the Performance of Others
Who Should Attend And Why
Suitable for managers at all levels
who are responsible for the management of staff and their
performance objectives across the year.
The course will give practical tools which can be transferred
to the workplace and an opportunity to practice new skills
and techniques as well as reviewing existing skills and
styles.
By The End Of The Workshop Participants
Will Be Able To:
Plan, structure and
conduct successful performance appraisals
Fully understand the benefits of a positive
appraisal
Build skills and confidence to
be able to instigate performance improvement
as well as identify and develop
potential
Provide effective support and
development
Workshop Overview
Aims and Objectives of the Appraisal
the purpose of the appraisals
positive appraisal vs. poor or no appraisal
understanding what motivates people
company policies and appraisal documentation
Pre Appraisal
planning and the appraisal process
desired outcome of appraisal for you - for them
separating current performance issues from future development
dentifying potential SMART targets
planning the interview
scheduling the meeting and allowing the appraisee to prepare
preparing questions for discussion
The Meeting
choosing the right setting and creating the right environment
following your strategy for the appraisal
skills of running the meeting -time allowed
steering the discussion to achieve objectives
effective use of verbal and non-verbal communication
strategies for improved questioning and active listening
giving, receiving and encouraging feedback
dealing with differing views
assessing and evaluating potential
goal-setting
types of development activities - and identifying the most
appropriate
reaching agreement - achieving compromise
After the Meeting
how to monitor progress
actioning commitments made
offering help and support
where you go for advice and assistance
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