Defining the Job Specification
key duties & areas of responsibility
span of control & reporting structure
Identifying People Profiles
essential skills v desirable experience
minimum qualifications
Attracting Applicants
advertising
agencies
headhunters
employment service
Preparation & Organisation
preparing the CV
inviting candidates
Short-listing Exercise - Selecting the right candidates
for interview
case study exercise
identifying criteria
systematic approach to the short-listing process
Setting the Environment
considering seating
arranging reception
Preparing Criterion Based Questions
open questioning model
generating questions
linking questions to candidate details
Structuring and Conducting the Interview
introduction & process explanation
criterion based questioning
candidate questions
Recruitment & The Law
discrimination in selection
the question of age
Additional Selection Tools and methods